Refund Policy

Last Updated: May 19, 2026

Our Guarantee

At AquaSculpt Official, we stand behind AquaSculpt™ 100%. Every order is protected by our 60-Day Money-Back Guarantee. If you're unsatisfied for any reason within 60 days of purchase, contact us and we will refund the full purchase price.

How to Request a Refund

1. Contact our support team at support@getaquasculpt.com or via the Contact Form.
2. Include your order number in the subject line (e.g., "Refund Request — Order #AQS-12345").
3. Briefly describe your reason (optional, but appreciated).
4. Wait for confirmation — our team responds within 24–48 business hours.
5. Receive your refund — processed within 5–10 business days to your original payment method.

Refund Eligibility

• Request must be submitted within 60 days of the original purchase date.
• Available to the original purchaser only.
• Refund issued to the original payment method.
• Requests after 60 days are not eligible under this guarantee.

Refund Timeline

• Request received: Confirmation within 24–48 business hours
• Processing: 1–3 business days after approval
• Bank/Card credit: 5–10 business days
• Total estimated time: 7–14 business days

Shipping Costs

Refunds cover the full product purchase price. Original shipping fees are non-refundable unless the return is due to our error. Return shipping is the customer's responsibility unless we shipped an incorrect or defective product.

Order Cancellations

Contact us immediately at support@getaquasculpt.com to cancel an order. Orders not yet shipped can be cancelled at no charge. Once shipped, you may return for a refund under our standard policy.

Contact for Refunds

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